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Answers to Frequently
asked Questions about Bus tours
European
Hotels
Europe's
hospitality industry is centuries old, and its hotels often reflect
the varied traditions and standards of their respective countries.
While comfortable, do not expect European hotels to be the same
as at home. Single rooms in European Hotels are often smaller than
in USA hotels. Also, when booking a triple room,
the third bed may be a 'rollaway' cot. The room may be the same
size as a standard twin room.
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Hotel Meals
Dinners
that are included in your tour package are generally table d'hote, or
"fixed" menus; on occasion, there may be a choice. Tea,
coffee or other beverages are not included except on first class
tours and at breakfast. Nor is it custom to serve butter with bread,
except at breakfast.
In
some European countries, continental breakfast is the norm, consisting
of tea/coffee, rolls and butter, jam/marmalade. Hotels may charge
extra for a hot or buffet breakfast and fruit juices.
Check
out your tour itinerary to see the type of breakfasts offered on
that particular tour.
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Luggage
Most
operators limit passenger baggage to one suitcase and one carry-on
per person. The size of luggage is shown in the brochure conditions.
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Gratuities
Tour
companies often include gratuities and service charges as part of
the tour package. These include: Baggage handling, meal service
for all meals included, and hotel service for all normal service,
but not room service or tips to local guides, the Tour Director
and Driver
Recommended Tipping:
Taxi-fare
on meter 10-15% Restaurant - total bill 10-15%
Tour
Director US$4.00 per person per day.
Motorcoach Driver US$2.50 per person per day.
Local
Sightseeing Guide US$1.00
When
Service Charge is included, for service above average a small extra
tip is suggested.
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Currency
We
recommend that while in Europe you have an adequate supply of convertible
travelers checks and US$1 for tipping. You can obtain traveler checks
from your bank or travel agent. Make a separate note of all the
numbers and denominations of your travelers checks in case of loss
or theft. Carry some checks in small denominations, as it may be
difficult to cash larger checks in hotels and shops.
Travelers
checks and currency can be changed at airports, your hotel, a local
bank and at "Bureau de Change" locations throughout Europe.
Since switching to the Euro it has become easier to travel with
one currency through Europe.
Also, have some travellers checks in each person's name. If one
person is unable to sign the check, the other still has access to
money. Never carry all your travellers checks together.
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Credit Cards
The
majority of larger restaurants, shops, hotels, theatres, etc. in
Western Europe, and in many Eastern Europe countries, accept most
major credit cards. The bill you sign will be in local currency.
This will be converted into US or Canadian dollars by the credit
card company and invoiced in the usual way. You can use American
Express, Diner's Club, Visa, and Mastercard to obtain cash abroad.
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Passports
Carry
your passport with you at all times to ensure against loss or theft
in hotels. For added protection, keep a photocopy of your passport
in your suitcase. Hotels are sometimes required to hold your passport
overnight to comply with local regulations.
It is the law
in some European countries to have some form of identification on
you.
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Phone calls
Almost
all hotels will add a service charge to the cost of any phone calls
you make from your room. This charge can be high, especially for
international calls. It is always cheaper to use public telephones
(pay phones) or an international calling service such as AT &T
'USA Direct'. Your tour director will advise you how to use the
telephone if you are unsure. Ring late UK/Europe time, it's cheaper.
In France and Britain use prepaid phonecards for a set amount of
phone time - no change required and no big bills. Available from
tobacconists, phone exchanges and Post Offices.
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Valuable
voltage
Electrical
currents vary in Britain and on the continent of Europe. Some appliances
have dual voltage, but if not, we suggest you carry a convertor
for your electric shaver, travelling iron and other small appliances.
Also, pins, holes and plugs differ everywhere, so buy a universal
electrical travel adaptor before you go to prevent accidents and
damage to your appliance.
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Alarm
Wake
up calls are always given to passengers when on tour. Should the
call not go through, or heavy sleepers not hear it, your own back
up alarm clock is a good insurance. One that is lightweight and
simple to operate. It's nothing to be alarmed about but Tour Directors
adore passengers who are on time.
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Packing
Instructions
for couples: never pack one suitcase for one person and one suitcase
for the other person. Split belongings between the two cases. If
one case goes astray neither person is left without a change of
clothes and necessities.
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